This study was carried out to examine the perceived service quality of an e-commerce company app users and the measures that may be taken to improve customer satisfaction.The analysis techniques used were opinion mining to analyse reviews on the Google Play Store, e-SERVQUAL and Customer Satisfaction Index (CSI) to assess customer satisfaction, and
Leavenworthia (Brassicaceae) has served as a model group for investigating the evolution of mating systems in plants, yet several Leavenworthia species remain understudied.One such taxon is Leavenworthia exigua var.laciniata, one of three varieties of L.exigua, a winter-annual plant endemic to the central United States.Because L.exigua var.laciniat
Existing approaches to sustainable dwellings often involve high-tech equipment and skilled workers, which are less accessible in low-resource settings.This research introduces a novel template design and automated parametric model for the design of corbel dwellings that can be built using standard equipment, local material, and lower-skilled worker
Although kidnapping and banditry are increasingly rampant in northern Nigeria, research on their psychological impact on female undergraduate students is lacking.To fill this gap, this study investigated the psychological impact of kidnapping on female undergraduate students in Zamfara State, Nigeria, focusing on their social reintegration and acad